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Do you have any questions?

Read the answers to the most frequently asked questions here.

Billing questions

Yes, to the following mail address: rechnungseingang@iqony.energy

  • Each invoice including its related documents (delivery notes, time sheets, etc.) can only be processed as a single PDF document (max. 10MB).
  • Each invoice must be sent individually.
  • Texts contained in the e-mail cannot be transferred to invoice processing.
  • As soon as electronic invoice exchange is used, you must ensure that no more paper invoices are transmitted.
  • Emails without a PDF file attachment will not be processed and will be discarded by our system without sending you any automatic error message.

Using the supplier portal

What do I have to do if I have received an inquiry via the supplier portal?

For the first registration please use the link you received by e-mail with the invitation to tender.

Once you have registered, you will receive your access data, which you can use to view the tendering documents and participate in the tender.

If you have any questions about the access data or technical problems, the user support staff of Atos IT-Dienstleistung und Beratung GmbH will assist you.

Please mention “STEAG Power/Iqony supplier portal§ as a keyword.

You can reach user support by phone or email on working days between 8am and 5pm as follows:

T +49 211 399-13009
esourcing-steag.it-solutions@atos.net

  • Depending on the invitation to tender, pricing must be quoted either on the basis of the saved specifications or on an item by item basis. This must then be detailed.
  • Supplementary documents can be uploaded as attachments.
  • The bid must be submitted before the end of the tendering period.

Yes, please coordinate this with the responsible buyer before the bid deadline.

You will find the RIsource manual at the following link.

To the manual (German version)

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